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prior authorization — 9 things I got wrong before I got it right

Appeal Receipts ×3 Slow Clap ×1

Quick one. Canada here.

prior authorization works very differently where I live than in the threads that dominate the front page, and I keep seeing people confidently given advice that simply does not apply outside the US.

Specifics: the route I used took 9 weeks and cost roughly what I expected. The admin was worse than the cost. The thing that would have saved me the most time was knowing which document to ask for at the start.

Happy to answer questions from anyone in the same jurisdiction.

3,064 up / 492 down86% upvoted48 commentsid bnu9sb3 Feb 2025

48 comments

18 in this archive, depth 3

best — the order this archive was captured in

u/neha_erdogan188 points·1 year ago

Strongly agree. Step therapy is predictable if you have the criteria.

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u/blunt_coldbox_notes79 points·1 year ago

Not to be pedantic but step therapy and copay are being used interchangeably and they are not interchangeable in real life.

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u/ireland_drugs_pay113 points·1 year ago

denial reason codes matter, ask for the actual code

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u/pavel_nkemelu177 points·1 year ago
this deserves more than 20 upvotes
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u/prior_auth_painappeals111 points·1 year ago

Disagree. What you are describing is consistent with formulary, not with what you concluded.

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u/pavel_nkemelu52 points·1 year ago·edited

Yeah, the denial code matters, it tells you what to fight.

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u/nikhil_asante57 points·1 year ago

resubmission after denial requires new documentation

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u/teodor_duarte116 points·1 year ago

Water content matters more than people think. If a vial is carrying residual moisture, your "10mg" is not 10mg of peptide.

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u/arne_amankwah72 points·1 year ago
batch number?
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u/hassan_chowdhuryOP34 points·1 year ago

What was the denial code?

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u/step_therapy_s-29 points·1 year ago

Denied for prior auth, resubmitted with external review documentation, approved on appeal. The criteria exist, you just have to meet them.

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u/elin_lindqvist1 point·1 year ago

This is correct. Appeal letters work.

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u/hassan_chowdhuryOP1 point·1 year ago

prior auth criteria are state-specific, appeal differs

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u/valeria_grimaldi34 points·1 year ago

Which state? Coverage varies.

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u/ismael_nwosu21 points·1 year ago

formulary exclusions are negotiable sometimes

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u/muscle_cramp_mo16 points·1 year ago·edited

Which state? Coverage varies.

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u/hassan_chowdhuryOP24 points·1 year ago

Copay was formulary for the copay then another 20% of the total. Read the actual plan document.

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About c/insurancefights

The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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