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c/insurancefights·submitted 1 year ago by u/canada_coverage

is it normal to get muscle cramps at week 94

Appealbranch of 9 comments

Something I noticed reading old threads that I have not seen said out loud. The advice on step therapy in this community changed substantially around the start of last year, and nobody went back and updated the older posts. So depending on which thread the search engine hands you, you get two contradictory answers…

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9 comments, started 1 year ago
u/ferritin_low4 points·1 year ago

step therapy documentation is the weapon, use it

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u/sofia_ferreira1 point·1 year ago

step therapy documentation is the weapon, use it

Adding to this: appeal is doing more work than the comment implies.

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u/marta_vanhecke1 point·1 year ago

external review is the appeal after insurance says no

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u/greta_chukwu1 point·1 year ago

copay is separate from coverage

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u/ignacio_vanhecke1 point·1 year ago

copay is separate from coverage

Yes, exactly this, and it is the bit that took me 14 weeks to accept.

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u/marta_dziedzic3 points·1 year ago

redact member ids and group numbers from every screenshot

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u/amira_dumitru1 point·1 year ago

prior auth criteria are state-specific, step therapy differs

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u/ignacio_vanhecke1 point·1 year ago

resubmission after denial requires new documentation

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u/liv_vukovic1 point·1 year ago·edited

formulary exclusions are negotiable sometimes

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About c/insurancefights

The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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